Why Choosing a Dispensing Audiologist Matters

The Right Hearing Aid Matters—But the Right ExpertMatters More

“A hearing aid is just technology. Better hearing comes from the expertise of a dispensing audiologist.”

Our hearing deserves more than a device. It deserves the care of a highly trained health care professional who understands:

  • The science of hearing and how sound is processed by the ear and brain

  • Ear anatomy, pathology, and medical factors that can affect hearing

  • How medications, neurological conditions, and overall health changes impact your hearing

Hearing is complex. It can be influenced by ear infections, inflammation, balance disorders, tinnitus, and medication changes. These are not minor details—they are critical pieces of the puzzle that affect how well you hear.

When it comes to something as important as your hearing, expertise matters. Choose a professional who sees the whole picture. Choose a dispensing audiologist.

What Makes a Dispensing Audiologist Different

Dispensing audiologists go far beyond simply fitting hearing aids. They combine medical knowledge, clinical skill, and personalized care to ensure your hearing aids truly work for you

  • Diagnose hearing loss using advanced testing to determine the type and, when possible, the underlying cause.

  • Detects medical red flags and refers to physicians when needed

  • Evaluates ear health to ensure hearing aids fit comfortably and perform optimally

  • Understands how the ear works and how the brain processes sound and programs hearing aid saccordingly

  • Uses evidence-based fitting formulas tailored to age and individual needs

  • Verifies hearing aid programming with real-ear measurements/speech mapping

  • Adjusts amplification to maximizes peech clarity, comfort, and a more natural sound

  • Protects remaining healthy hearing while amplifying only what’s necessary

  • Tailors care for tinnitus or sound sensitivity

  • Recommends specialized custom hearing aids for unique or medical needs

  • Uses specialized middle ear testing to evaluate the health and function of the middle ear—an assessment that can only be performed by an audiologist and medical doctors.

  • Provides counseling, rehabilitation, and ongoing care

  • Provides honest, compassionate guidance by setting realistic expectations based on the patient’s remaining hearing, focusing on the best outcome rather than unrealistic promises.

  • Monitors medications and health changes for stable, effective hearing

  • Performs yearly hearing assessments and updates programming as needed

  • Advocates for patients with manufacturers to ensure the best solutions

  • At Doctors of Hearing Inc., our dispensing audiologists do not work on commission, ensuring that recommendations and pricing are based solely on patient needs.

Hearing is not just about a device—it’s about the expertise behind it.

Hearing Loss Can Be Medical

Hearing changes are often linked to underlying medical conditions, genetic factors, or certain treatments. Our audiologists are trained to identify when hearing loss may have a medical cause, including:

  • Congenital hearing loss is present at birth or related to genetic conditions

  • Hearing loss associated with specific ear or medical conditions

  • Ear infections or chronic inflammation

  • Allergies affecting the ear canal or middle ear

  • Fluid behind the eardrum

  • Tinnitus (ringing or buzzing in the ears)

  • Sudden vertigo or balance problems

  • Sudden hearing loss

  • Neurological conditions affecting hearing pathways

  • Ototoxic medications

  • Chemotherapy or other treatments that may impact hearing

By some times uncovering the medical causes of hearing changes, we ensure patients get the right care and timely referrals. Our audiologists monitor each case closely and tailor hearing aids for safe, effective, and personalized results.

Collaborative, Coordinated Care

Hearing care often requires a team. Dispensing audiologists work closely with:

  • Primary care physicians

  • ENT specialists(otolaryngologists) and Otologists

  • Neurologists

  • Orofacial pain specialists/dentists or TMJ specialists

  • physiatrist

  • Psychologists

  • Physical and occupational therapists

  • Speech pathologists

  • Hospital staff/Schools

  • Nursing homes

This coordinated approach ensures medical issues affecting your hearing are addressed and that you receive the best possible outcomes.

Precision Fitting for Long-Term Success

Modern hearing aids are advanced medical devices (they have tiny computer chips) that must be precisely programmed. Dispensing audiologists ensure your devices are:

  • Medically appropriate

  • Scientifically programmed

  • Comfortable and safe

  • Verified foraccuracy

  • Adjusted as your hearing changes

  • Functional

Why Your Choice Matters

Anyone can sell a hearing aid—but programming it properly requires doctoral-level education and medical training. Dispensing audiologists:

  • Evaluate ear health

  • Understand how medications or treatments may impact hearing

  • Provide comprehensive, long-term care

  • Optimize your hearing for communication, safety, and quality of life

Choose a dispensing audiologist.

Discover the difference that expertise, precision, and personalized care can make for your hearing—and your life. Schedule an appointment today with one of our dispensing audiologists.

Our Purpose

Doctors of Hearing, Inc. is dedicated to improving the quality of life of the hearing-impaired community. Doctors of Hearing, Inc. is your trusted source for the information needed to make informed decisions on hearing aid purchases. Doctors of Hearing, Inc., provides expert testing and proper fitting of hearing aids at a reasonable price.

Company Details

Doctors of Hearing, Inc. is a family-owned audiology practice serving patients through its offices in Pasadena, Rancho Cucamonga, and San Dimas, California. Dr. Norma Camacho, Au.D., CCC-A, ABA, is a licensed dispensing audiologist who is board certified by the American Board of Audiology and holds the ASHA Certificate of Clinical Competence, a nationally recognized credential. She is also a member of the Academy of Doctors of Audiology.

Phone numbers: 

626 639-3182  Pasadena Office
909 481-2834
Rancho Cucamonga Office
626 250-6642
San Dimas